How to Order Policy

Hi guys! Are you ready to purchase the most outclass attires of the town; here is the best place, RCG Store. No doubt, Faisalabadians can take advantage to visit our physical location at Kohinoor. But, in case you cannot reach us here, take advantage of online shopping, as it is the biggest hit of the time.
Here is the step-by-step guide for ordering the best designer collections online.

Step One – Choosing the Product

First thing is choosing the dresses, attires, and fabrics. You would have seen so many online vendors who claim to offer best out of the best varieties every season but when it comes to the actual delivered order that the picture on the website, it is a drastically different and make you end up disappointed because that outlet is never responding to your complaints.
Believe me, it won’t happen when you purchase from rcg.com.pk as we are delivering dresses online for many years. Due to being experienced and convenient deliverers, we have a chain of satisfied customers. Sometimes, our customer pre-orders vanishes the collections before even being officially available!! So, in order to get the dresses, you should hurry. Keep visiting rcg.com.pk on regular basis to get the latest varieties, convenient fabric, and in time delivery.
⦁ Visit our website www.rcg.com.pk
⦁ Choose the product/products.
⦁ Click on the product and select “add to cart” option.
⦁ In case you want to select the more than one product, choose “Continue shopping”.

Step Two - Entering Details

A form with some queries will appear on the screen asking you for some details such as;
⦁ Country.
⦁ Region.
⦁ Postal/Zip Code.
⦁ Discount Coupon number ( in case you have one).
Suppose, you have chosen a wrong product, or in case you want to change it, there is an “Edit” Button in the upper row. Select that option and it will again, send you to the products page, where you can re-select the products.

Step Three - Checkout

Choose as many products as you want from the collection and once you are done with you can;
⦁ Proceed to checkout.

Step Four – Personal Details

A complete form is going to appear in front of you regarding your personal details. Don’t worry about sharing personal details with us, because your confidential particulars are safe with us. Plus we ask only that information i.e. necessarily required to dispatch and deliver your order, in time.
⦁ First and Last Name.
⦁ Address ( where order needs to be delivered).
⦁ Country.
⦁ Stat/Province.
⦁ City.
⦁ Zip/ Postal Code.
⦁ Calling Number.

Step Five – Choosing Payment Option

When you are done with entering all the personal details in the form and it is filled, you will see the payment option :
⦁ Choose payment method.
⦁ Bank Transfer.
⦁ Cash on Delivery.
⦁ Western Union ( for international customers).

Step Five – Using Discount Coupons

RCG offers regular discount coupons to its customers. To get the coupons you will have to subscribe to our newsletters. With a discount coupon, you can get up to 70 percent discount. Moreover, for bulk orders, we offer wholesale prices.
⦁ Enter discount coupon number.
⦁ Click “Apply”.

Step Five – Finalizing Order

After taking a preview and once you are satisfied with all the added details, choose the option:
⦁ Place Order.

Step Six– Confirmation

When you have placed your order, you will receive a call from our customer service representative, who will verify the credentials and once it is done, you will receive;
⦁ An SMS and Email once your order is placed.
⦁ An SMS and Email once your order is dispatched.

Step Seven – Delivery

Within just 36 to 48 hours, you will get your favorite products right at your doorstep. In case of inquiries, you can;
⦁ Call at: 03111111021
⦁ Email at: help@rcg.com.pk
⦁ Visit our Facebook Page: facebook.com/RCGclothing

Step 8 - Wow you look Great

After receiving your order, send us your reviews and experience with RCG Store online shopping, and we will post it live on our Facebook fan page, get likes and let people know you!

Live Chat:

A Continuous live chat option is available on our website which you can choose to interact directly with our staff for Qs&As.